Guide :Toys : Fur Real Friends Smores Pony

Furreal pony, Butterscotch, Head floppy/leans left

Assembled this a few years back. Presently all function/motions work and all assembly instructions ok. However the head generally flops loose left to right. When motions stop head rotates (floppy) to left. Seems like the torsion springs are doing nothing though I can't find where may "hook up" differently or anything that looks broken

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